Terms and Conditions
Introduction
Welcome to ZEFI GROUP, operating out of Rockville, MD. These Terms and Conditions govern your use of our website and services, effective as of May 27, 2025. Please read them carefully.
Services
ZEFI GROUP provides home improvement, roofing, renovation, and handyman services for residential and commercial properties.
Acceptance of Terms
Using our website or engaging our services signifies your agreement to these Terms. Zefi Group reserves the right to update these Terms at any time, with changes posted on this page.
Payment Terms
Payments are due as outlined in your contract, typically upon project completion. Late payments may incur a fee, and all prices are subject to change based on material costs or scope adjustments.
Liability
Zefi Group is not liable for delays due to unforeseen circumstances like weather or supply issues. Our liability is limited to the cost of services rendered, excluding indirect damages.
Cancellation Policy
Projects may be canceled with written notice, subject to a cancellation fee if materials have been ordered or work has commenced. Refunds will be processed within 30 days.
Privacy
Protecting your information is a priority. Details collected are used solely for service delivery and will not be shared without consent, per our Privacy Policy.
Dispute Resolution
Disputes will be resolved through negotiation, followed by mediation if needed, in Rockville, MD.
Contact Us
For questions, contact ZEFI GROUP at 301-355-3000, info@zefigroup.com, or visit www.zefigroup.com. ZEFI GROUP is based in Rockville, MD. Business hours: Monday – Friday, 8:00 AM – 6:00 PM; Saturday, 9:00 AM – 3:00 PM; Sunday, closed. Online estimate requests are available 24/7.